GENERAL CONTRACTING CONDITIONS



Information prior to the contractual process

This website www.mycarsfirst.com is owned by GIC CARSPROTEC SL with CIF B95987236 and fiscal address at C/ OGOÑO Nº 1, PLANTA 3. OFICINA 9. 48930 LAS ARENAS. GETXO (BIZKAIA).

The General Contracting Conditions regulate the distance selling relationship between GIC CARSPROTEC SL and the user or client, in accordance with the legal stipulations, especially Law 7/1998, of April 13, on General Contracting Conditions, the Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users, Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, General Data Protection Regulation (EU) 2016/679, Law 7/1996, of January 15, Regulation of Retail Trade, and Law 34/2002 of July 11, on Services of the Society of the Information and Electronic Commerce.

GIC CARSPROTEC SL reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. Said modifications may be made, through their websites, by any legally admissible form and will be binding during the time they are published on the web and until they are validly modified by subsequent ones. However, GIC CARSPROTEC SL reserves the right to apply, in certain cases, Particular Contracting Conditions in preference to these General Conditions when it deems it appropriate, announcing them in a timely manner.

The purpose of the website is the sale of accessories and spare parts for the automotive sector.

The duration of the contract will be linked to the delivery of the product without prejudice to the right of withdrawal.

Likewise, you can subscribe to the newsletter to receive offers of the referred products or general information that may be of interest to you.

As a user or client, you expressly declare to know, understand and accept the conditions of use and these general contracting conditions. In the same way, you declare to be of legal age and have the legal capacity and to act necessary for accessing and contracting through the GIC CARSPROTEC SL websites.

The European Commission provides an online dispute resolution platform which is available at the following link: http://ec.europa.eu/consumers/odr/

To purchase our products, you can go to the corresponding section of our online store.

It is an essential requirement that you register as a user of the web to make the purchase online. You can access the corresponding section for registration on the website itself. In accordance with the applicable and current regulations on data protection, GIC CARSPROTEC SL informs users that the personal data collected during the registration and / or reservation process will be incorporated into the treatment system owned by GIC CARSPROTEC SL, in order to process these actions by the user and manage subsequent actions derived from them.

Your data will be kept for the period strictly necessary to fulfill the purposes previously provided, except legal obligation of conservation.

We inform you that the legal basis for the treatment of your data is the correct execution of the contract between the parties and consent.

In accordance with the rights conferred by the current regulations on data protection, you can exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the treatment of your personal data as well as the consent given for the treatment of the same, sending your request to the address mentioned above or to the email info@mycarsfirst.com. You can contact the competent Control Authority to present the claim that you consider appropriate.

During the purchase process you must identify yourself with the username and password provided. These data will not be public. You are responsible for confidentially and responsibly treating the identity and password obtained in the registration as a client, not being able to transfer them to another. You can modify the registered information at any time, in your client area. In this same section you will have access to a history of your orders, this is only a query section but its management is allowed, and the user can delete those records that he or she considers unnecessary to view.

Once the purchase process is complete, the customer will receive a confirmation by email. It is essential that during the purchase process the user indicates a valid email. If you do not receive confirmation within 24 hours from the completion of the order, please contact GIC CARSPROTEC SL on the customer service telephone number 609522150 or by email info@mycarsfirst.com.

All the contents of the web are in Spanish.

The customer, upon receiving the product at the delivery address provided, will receive an invoice or copy of the order.



Offer and validity

In the case of a product on offer, it will always be indicated along with its essential characteristics, the offer price and its validity.

In compliance with current regulations, GIC CARSPROTEC SL offers information on all items for sale, their characteristics and prices. However, GIC CARSPROTEC SL reserves the right to withdraw, replace or change the products offered through its website, simply by changing its content.

In this way, the products offered at any time through the website will be governed by the General Contracting Conditions in force in each case. Likewise, the company will have the power to stop offering, without prior notice and at any time, access to the aforementioned products.



Essential characteristics of the products

The products offered in our online store, incorporate a photograph and its essential characteristics, this is the information obtained from the manufacturer itself. The color of the product, observable in the photograph is not binding. In the characteristics it is identified.



Guarantee

GIC CARSPROTEC SL is responsible for the lack of conformity of all the products offered on the website during the period of two years from delivery. GIC CARSPROTEC SL has an after-sales service, during the indicated period. The client may contact the establishment of GIC CARSPROTEC SL, the after-sales service, by email at info@mycarsfirst.com or at the points established by the provider itself. If in doubt, you can contact the customer service phone number 609522150 or email info@mycarsfirst.com



Prices

All products indicate the sale price in Euros and include Value Added Tax (VAT).

If any other tax were applicable, this would be indicated (IGIC or IPSI).



Order execution

GIC CARSPROTEC SL undertakes to deliver the order in a maximum of 1-2 days for shipments to Spain and for the rest of destinations from 5 to 7 days, from the day following the order.

The distribution of products is done through GLS.



Delivery and transportation costs

For more information see our payments, shipping and returns page.



Jurisdiction

Likewise, GIC CARSPROTEC SL reserves the right to file the civil or criminal actions it deems appropriate for the improper use of its website and content or for the breach of these conditions.

The relationship between the user and the provider will be governed by current regulations and applicable in Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. GIC CARSPROTEC SL has its address in BIZKAIA, Spain.

Clauses


CLAUSE TO ENTER IN THE WEB FORM 

In accordance with the provisions of the current legislation on Personal Data Protection, we hereby inform you that your data will be incorporated into the processing system owned by GIC CARSPROTEC SL, with Tax ID number B95987236 and its registered office at AVDA ZUGAZARTE 20 48930, ARENAS, LAS (BIZKAIA) in order to meet your inquiries. In keeping with applicable regulations, GIC CARSPROTEC SL informs users that their information will be kept during the necessary period in order to fulfil the aforementioned conditions. 

GIC CARSPROTEC SL also informs it users that it will process the data in a lawful, honest, transparent, suitable, relevant, limited, accurate and updated manner. GIC CARSPROTEC SL therefore undertakes to take all reasonable measures to ensure that they will be deleted or rectified without delay if they become inaccurate. 

GIC CARSPROTEC SL informs you that we continue to process your personal data according to your continued consent. 

In accordance with the rights conferred on you by the current legislation on Personal Data Protection, you may exercise the rights of access, rectification, limitation of processing, deletion, portability and opposition by sending your request to the postal address indicated above or by writing an email to info@mycarsfirst.com 

You can go to the competent Control Authority to present the claim that you consider appropriate. 

NEWSLETTER CLAUSE 

In accordance with the provisions of the current legislation on Personal Data Protection, we hereby inform you that the email address that you have provided us will be incorporated into the processing system owned by GIC CARSPROTEC SL, with Tax ID number B95987236 and its registered office at AVDA ZUGAZARTE 20 48930, ARENAS, LAS (BIZKAIA) and stored in a file for which GIC CARSPROTEC SL is responsible, for the purposes of processing your subscription request and to be able to regularly send you our Newsletter. 

In accordance with the rights conferred on you by the current Personal Data Protection legislation, you may exercise the rights of access, rectification, limitation of processing, deletion, portability and objection to the processing of your personal data and the consent given for its processing, by sending your request to the postal address indicated above or by writing an email to info@mycarsfirst.com . 

GIC CARSPROTEC SL informs you that we continue to process your personal data according to your continued consent. 

Unless you do not inform us otherwise, we will understand that your data have not been modified, that you undertake to notify us of any changes, and that in accordance with article 21.1 of Law 34/2002 on information society services and electronic commerce, once your subscription request has been made, we have your consent to process your data according to the aforementioned purposes. 

Likewise, we hereby inform you that you can revoke your consent, thus cancelling your subscription to the Newsletter, by sending an email to the following address: info@mycarsfirst.com. 

Confirmation of subscription implies acceptance of this clause. 

USER REGISTRATION FORM CLAUSE 

In accordance with the provisions of current and applicable regulations on Protection of Personal Data, we inform you that the data provided through this form, as well as your email address, and your image and sound recording, will be incorporated into a treatment system under the responsibility of GIC CARSPROTEC SL, in order to use the resources of the Web to make the purchase of the products offered or to access personal spaces on it. In compliance with current regulations, GIC CARSPROTEC SL informs that the data will be kept for the period strictly necessary to comply with the precepts mentioned above.

We inform you that the processing of your data is legitimized by your consent.

GIC CARSPROTEC SL agrees to use the data collected through this form, only for the purposes mentioned above.

The interested party declares to have knowledge of the destination and use of the personal data collected by reading this clause.

You can exercise your rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of your personal data by writing, under the terms established by law, to the address AVDA ZUGAZARTE 20 48930, ARENAS, LAS ( BIZKAIA).

We inform you that you can revoke the consent given at any time by sending an email to the address info@mycarsfirst.com 

You can contact the competent Control Authority to present the claim that you consider appropriate

ELECTRONIC BILLING CLAUSE 

In accordance with the provisions of current and applicable regulations on Protection of Personal Data, we inform you that your personal data will be incorporated into a treatment system under the responsibility of GIC CARSPROTEC SL, in order to be able to meet the commitments derived from the relationship we have with you. In compliance with current regulations, GIC CARSPROTEC SL informs that the data will be kept for the period strictly necessary to comply with the precepts mentioned above.

We inform you that the processing of your data is legitimized by your consent.

You can exercise your rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of your personal data by writing to the address: AVDA ZUGAZARTE 20 48930, ARENAS, LAS (BIZKAIA).

Likewise, we inform you that you can revoke at any time the consent given to receive the electronic invoice by sending an e-mail to the email address info@mycarsfirst.com 

You can contact the competent Control Authority to present the claim that you consider appropriate

ELECTRONIC BILLING CONSENT CLAUSE 

We inform you that acceptance of this billing method will imply sending the invoice to the email provided. GIC CARSPROTEC SL will provide you with subsequent invoices by this means without telling us otherwise.

You can in any case revoke the consent given to receive the electronic invoice at any time by sending an e-mail to the email address info@mycarsfirst.com 

RIGHT OF WITHDRAWAL FORM CLAUSE

In accordance with the provisions of current and applicable regulations on Protection of Personal Data, we inform you that the data obtained from this form will be incorporated into an automated treatment system under the responsibility of GIC CARSPROTEC SL in order to meet your right of withdrawal by virtue of the provisions of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by the Royal Legislative Decree 1/2007, of November 16. In compliance with current regulations, GIC CARSPROTEC SL informs that the data will be kept for the period strictly necessary to comply with the precepts mentioned above.

We inform you that the treatment of your data is legitimized by your consent and / or the contractual relationship that we maintain with you.

Likewise, you can exercise your rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of your personal data by writing to our address AVDA ZUGAZARTE 20 48930, ARENAS, LAS (BIZKAIA).

Sending this form implies the formalization of your right of withdrawal and, consequently, the extinction of the obligation to execute the contract concluded between the parties. Once your application has been processed, GIC CARSPROTEC SL will send you an acknowledgment of receipt through the communication channel that you have indicated in the aforementioned form. We remind you that you must keep it as proof of the exercise of your right of withdrawal.

You can contact the competent Control Authority to present the claim that you consider appropriate. 

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